1. Introduction

Welcome to the website of Congreve Horner. By continuing to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy and cookie policies govern Congreve Horner’s relationship with you in relation to this website. If you disagree with any part of these terms, please do not use our website.

2. About Us

Congreve Horner is a partnership of Chartered Surveyors offering a range of professional surveying and property consultancy services.

3. Use of the Website

This website is intended for general information only. We make every effort to ensure the information provided is accurate and up to date, but we offer no guarantees, warranties or representations of any kind. Use of any information from this website is at your own risk.

You agree not to use this website:

• For any unlawful purpose.
  In a way that may damage, disable, overburden or impair the site.
• To attempt unauthorised access to any part of the website or its systems.
• We reserve the right to restrict or terminate your access at any time without notice.

4. Intellectual Property

All content on this website — including text, graphics, logos, images, and layout — is the property of Congreve Horner or is used under appropriate licence, and is protected by UK and international copyright laws. You may not reproduce, duplicate or exploit any part of the site for commercial purposes without express written permission.

5. Third-Party Links

This website may include links to other websites for your convenience. We do not endorse these websites and accept no responsibility for their content, privacy policies or terms of use.

6. Privacy Policy

Congreve Horner is committed to protecting your privacy and handling your data in accordance with UK GDPR and the Data Protection Act 2018.

What We Collect
We may collect the following information when you contact us or submit an enquiry via our website:

• Name and company
• Contact information including email address and telephone number
• Property or project details
• Any other information relevant to your enquiry

How We Use Your Data
We use this information to:

• Respond to your enquiries
• Provide you with services you have requested
• Maintain internal records
• Improve our website and services
• We will never sell or share your personal data with third parties for marketing purposes. Data may be shared with third-party service providers only as necessary to deliver our services (e.g., IT support, hosting), and only under strict confidentiality and security obligations.

Data Retention
We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or regulatory requirements.

Your Rights
You have the right to request access to your data, to ask us to correct, delete or restrict its use, and to object to processing in certain circumstances. To exercise any of your rights, contact us at [Insert Email Address].

7. Cookie Policy

What Are Cookies?
Cookies are small text files placed on your device to help the site provide a better user experience. They are used to retain user preferences, store information for things like contact forms, and provide anonymised tracking data via third-party tools like Google Analytics.

How We Use Cookies
We only use cookies to:

• Understand how users navigate our website
• Improve site functionality and performance
• Enhance the user experience

Types of Cookies We Use

Essential cookies: Necessary for the website to function
Analytical cookies: Help us analyse how visitors use the site
Functionality cookies: Remember your preferences

Managing Cookies
Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. However, this may affect the functionality of the website.

By using this website, you consent to the use of cookies as outlined in this policy.

8. Limitation of Liability

We accept no liability for any direct, indirect or consequential loss or damage incurred by any user in connection with the use of this website or reliance on its content. This includes any loss arising from computer viruses, system failure or unauthorised access.

9. Governing Law

These terms and conditions are governed by the laws of England and Wales. Any disputes arising in connection with this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.